Delivery Policy

Last updated: 25 September 2026

Veylan.uk delivers clothing products to customers across the UK.

Processing

Orders are normally processed and dispatched within the timeframe stated at checkout or on the relevant product page.

During busy periods, processing may take longer.

Delivery

Available delivery options, estimated delivery times and applicable charges will be displayed at checkout.

Delivery times are estimates and may be affected by courier delays, weekends, bank holidays, weather or circumstances outside our reasonable control.

Delivery Address

Customers are responsible for providing an accurate delivery address.

If an incorrect or incomplete address is provided, this may result in delivery delays or additional costs.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us at veylan.uk@gmail.com or +44 7424 060021 so that we can investigate with the delivery provider.

Where an order is confirmed as lost or otherwise requires a remedy, we will deal with the matter in accordance with applicable consumer law.

Damaged Packages

If your parcel arrives visibly damaged, please contact us as soon as reasonably possible at veylan.uk@gmail.com or +44 7424 060021 and provide photographs where appropriate.

Your statutory rights are not affected by this policy.